Service Request

Service Request

Contact office to request service on your existing account, or set up an account online and you can request a service request there as well.

***NOTICE***

EFFECTIVE OCTOBER 1, 2012

WATER RATE INCREASE

 

RESIDENTIAL:

4% sales tax applies to all water rates.

MINIMUM BILL-3000 GALLONS 13.50 TO 15.00

3001-10,000 GALLONS 4.50 TO 5.00 PER 1,000

10,001-20,000 GALLONS 5.00 TO 5.50 PER 1,000

20,001 GALLONS AND UP 5.50 TO 6.00 PER 1,000

 

BUSINESS (NEW):

MINIMUM BILL-5,000 GALLONS 25.00

5,001 GALLONS AND UP 6.50 PER 1,000

 

COMMERCIAL:

MINIMUM BILL-10,000 GALLONS 75.00

10,001 GALLONS AND UP 7.00 PER 1,000



Total cost of a new residential water service where no service currently exist.

New Service -   $500.00             

Impact Fee  -     $200.00        

Service Charge - $100.00    

Sur Charge (if applicable ) $1000.00

For information on housing developments please call our office.    

For turning water on at an existing service

Service Charge - $100.00

Late Charge on unpaid bills 10% on any unpaid balance

Other Penalties and Charges

2 month and delinquent accounts -  $35.00 Penalty

Reconnect Fee on services locked for non-pay $50.00

Meter Tampering Fee $100.00 + plus the cost to replace or repair any damaged items.

Return Checks  $30.00


Quick Links

Pay My Bill Service Request Contact Us

1633 Al Hwy 14
Elmore, Alabama 36025

Office: 334-285-6109
Fax: 334-285-0706

24 hr. Emergency Number
334-285-6109

Office Hours
Monday - Friday
8:00 am to 4:00 pm